PrizeRebel Support
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Frequently Asked Questions
Commonly Asked Questions
Top Questions
6
How much will this cost me?
How do I earn points?
How long does it take to get my reward?
Why can't I access Your Surveys survey?
What if I'm not from the US, UK, CA, or AU?
Why can't I access Your Surveys survey?
FAQ
General
6
What is PrizeRebel?
Where can I change my account info?
Will I be spammed if I provide my information?
What if I'm not from the US, UK, CA, or AU?
Help! I'm having trouble resetting my password
Where do I get help?
Points and Levels
5
Points: How to earn and redeem
What are levels?
How do I move up to the next level?
What is a special bonus % & prize discount %
Do contests, promo codes, lucky numbers or other bonuses count towards leveling?
Rewards
7
What rewards can I get?
How long does it take to get my reward?
How do I receive my reward?
Why was my reward claim denied?
Can I get a refund or make an exchange?
What do I do if my reward is broken or did not arrive?
View all 7
Surveys
11
What are surveys?
How do I complete a survey?
Why can't I access Your Surveys survey?
Survey taking do's and don'ts - Guide to Surveys
Why did I get disqualified/quota full message?
When is the best time to take surveys?
View all 11
Referrals
6
How does the referral system work?
How much can I earn from referrals?
Where do I see my stats?
My referral has earned some points but I did not earn points?
Help! I referred someone but they can't signup!
Do you provide any banners or referral tools?
Offer Walls
5
What are Offer Walls?
How to contact the Offer Wall Support?
Where do I see my credited offers history?
Why didn't I get credited for an offer?
Why are my points pending for a recently credited offer?
Promo Codes
2
What are promo codes and how do I get them?
I got one! How do I redeem it?
Daily & Weekly Challenges
2
What are daily challenges?
How do I complete a challenge?
Contests
3
How do I participate in contests?
When are winners announced?
How do I know I won and get my winnings?
Raffles
4
How do I participate in raffles?
How are winners determined?
When are winners announced?
How do I know I won and get my winnings?
Lucky Numbers
3
How do I participate in Lucky Numbers?
When are winning numbers announced?
How do I know I won and get my winnings?
PrizeRebel Extension FAQ
2
PrizeRebel Extension F.A.Q
PrizeRebel FireFox or Chrome Add On