Processing of all reward claims will be completed around 24 hrs from the time of your reward redemption. If you are gold level or higher, it will be processed within 10 minutes unless the reward is out of stock.
To check the status of your reward claim, please see your reward history page.
Please note:
- If you cancel and reclaim a reward, the processing time will reset.
- All timestamps are in Pacific Standard Time.
- Due to the volume of rewards we process every day, there may be a slight delay for rewards processing to be completed.