Can I get a refund or make an exchange? : PrizeRebel Support

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Modified on: Tue, 13 Jan, 2015 at 12:37 PM

If your reward claim status is still pending, you can cancel the claim for a refund of your points.

However, once your reward claim status has been changed to processed or approved, we can no longer cancel and refund your points.

We do not accept exchanges for processed rewards.

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