The survey partner, Your Surveys (Cint) may block you from accessing their surveys for the following reasons:
1: Your Quality score is below 100. Quality scores are reduced when you speed, fail trap questions, submit bad open-ended answers. You must take your time on surveys and read survey questions and answers carefully.
2: You used a VPN or Proxy program such as NordVPN or Opera VPN. Please turn off any programs that mask or hide your true IP address. This may be a mobile app program such as mobileexpressions, opinion square, Nielsen application, Mac, or PC software acting as a proxy/VPN. You would need to find the offending software or app and then uninstall it.
3: Your IP location does not match your zip or postal code on your profile. Some mobile data plans may ping you at another location.
While we are unable to unblock you on our end, you can be unblocked by contacting Your Surveys support team directly.
Please follow these exact instructions to be unblocked by Your Surveys (Cint) support team:
When you see the message about being blocked, there will be a link called "New Ticket". You can submit a ticket to Your Surveys (Cint) system to be unblocked.
After clicking on "New Ticket", please click on the "Submit request" in the top corner of the page.
A form will appear that can be used to request an unblocking. Please fill out the form. For "Ticket Reason", please make sure to select Blocked (My account->Blocked). This will ensure that your ticket will reach the correct support contact.
You can also visit our Step-by-Step instructions for further details and process: Your Surveys Step-by-Step Instruction on Unblocking
Please make sure to respond accordingly to their responses. In some instances, their team may request a verification that the issue is still persisting. If you do not respond, their team may close the ticket.